Operations Manager – Clayton Hotel Cork City
We have a fantastic new vacancy for Operations Manager in the excellent Clayton Hotel Cork City.
We’re excited to be rapidly growing in the UK and have recently expanded into Continental Europe. We have a large portfolio of wonderful hotels in over 17 cities, making Dalata Hotel Group your ideal choice for your next role in hospitality. At Dalata, our ambition is to be as welcoming and rewarding to our staff as we are to our guests. We are also delighted that the Group were named in the Top 10 Best Place To Work in hospitality with the Caterer 2019, took home the award of Irelands Best Company at the Irish Times Business Awards 2019, and won Best Talent Management Strategy 2020 with the HR Leadership & Management Awards. What better time to join our company and become part of our exciting future!
Objective of the Role
Reporting to & supporting the General Manager & Deputy General Manager, the Operations Manager will manage the day-to-day operations for all areas of the hotel as well as motivating and leading all staff.
Key Duties and Responsibilities
* Provide strategic support to the General Manager for all hotel operations.
* Directly lead the head of departments.
* Ensure that all staff are consistently motivated and engaged to deliver excellence in service.
* Succession Planning – Lead the development and continuous learning of the hotel staff.
* Ensure the best level of customer care within the property.
* Support the profitability and cost management of the hotel.
Requirements:
* 1-2 years’ experience in Operations management.
* Standards Driven; particularly in Food & Beverage.
* Strong desire to progress and develop your career in hotels.
* People leadership and motivation experience.
* Strong communicator; and comfortable in contributing to the overall hotel strategy.
* Ability to build relationships and influence with all levels of the business.
Why work for us?
* Opportunity to work with an experienced management team who are leaders in the industry.
* Dalata Development Programmes via the Dalata Academy with a focus on Elevating your career.
* Free gym membership & pool.
* Discounted health insurance: Irish Life.
* Access to Employee Assistance Programme and Health and Wellbeing Programme provided.
* Free meals while on duty and all-day tea & coffee.
* Additional annual leave day for every year worked in the company (up to maximum of 5).
* 50% discount on Food & Beverage across all Dalata Hotels.
* Discounted staff parking with Q Park.
* Excellent discounted rates for staff, friends, and family across all Dalata hotels between Ireland, UK, Germany, and the Netherlands.
* Bonus.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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