SPAR Birr-Railway Rd, Birr, County Offaly are recruiting part-time Deli Assistants to join their amazing team.
Successful candidates will have 15-20 hours per week with previous experience. CUSTOMER CARETo ensure customers receive high quality and consistent service at all times.
To deal with and rectify customer complaints in an effective and pleasant manner.
To pro-actively take necessary action in store improvements following customer complaints.
OPERATIONSEnsure deli/store is merchandised in a customer-friendly and competitive manner ensuring compliance with company procedures and guidelines.
Ensure housekeeping in the deli/store is maintained at an optimum level.
Co-ordinate in-store sales and promotions.
To communicate with retail sales team regarding in-store sales and promotions.
To ensure the appropriate cash register and cash handling policy is adhered to.
To ensure shelf edged labels are updated on a weekly basis.
To react to local market trends and competition in an appropriate manner.
STOCK MANAGEMENTOrdering of stock.
To assist the manager in preparations for stock take.
To assist the manager in minimising stock loss through wastage, damages, and pilferage.
Ensure food management and waste systems are adhered to by retail sales team.
Check stock to ensure adequate stock is available for customer's needs.
Ensure stock is rotated appropriately to ensure in-date stock is available and to minimise waste through out-of-date stock.
LEGISLATION & SECURITYTo ensure secure opening and closing procedures with the store manager.
To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety, and Consumer Legislation.
To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated.
Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly.
GENERALTo know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
To achieve targets as agreed with store manager.
Escalate issues to store manager as appropriate.
To communicate with the store manager on an ongoing basis.
To undertake other additional duties as may be assigned by the store manager.
MINIMUM REQUIREMENTSPrevious deli experience.
Excellent interpersonal skills.
Understanding of employment, health & safety, HACCP, and consumer legislation.
Committed to continually improving standards.
Strong operational ability.
Works on own initiative.
Excellent communication skills.
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