Job Title: Security Team Lead
Purpose of the Job:
An enthusiastic and efficient Team Lead is required to work with our client. The role is to lead the day-to-day operation of security services across the contract and to ensure a high quality of service is delivered at all times.
Responsibilities:
* Responsible for the day-to-day management and leadership of security including the development of the team.
* Establish and maintain effective communication links with other colleagues within the greater on-site team and the team across other client sites.
* Ensure the smooth running of the site(s) adhering to the Site Service Level Agreement and Services Specification.
* Organize the provision of relief/holiday cover for security staff as required.
* Monitor activities, visitors to the site, CCTV, and deal with alarm activations in line with procedures.
* Answer telephone, screen/direct calls, message management.
* Meet & greet persons entering the organization.
* Ensure knowledge of staff movements in and out of the organization.
* Access control including logging vehicle registration numbers, scanning/conducting searches, reviewing documentation presented by 3rd parties on site, checking tagging systems, and issuing/retrieving temporary ID cards.
* Daily and other reporting in line with procedure and any additional duties as requested by the Contract Manager.
Requirements:
* Must hold a valid PSA Licence.
* Must have at least five years relevant experience.
* Strong knowledge and skill of administrative and clerical procedures.
* Strong knowledge of computers and relevant software applications.
* Strong knowledge of customer service principles and practices.
* Full clean driving licence required.
Working Hours: Monday to Friday, 07:00 - 17:00
Hourly Rate: €17 per hour