Job Overview
Are you a detail-oriented professional with a knack for managing order fulfillment processes? Join us as an Order Fulfillment Specialist and play a crucial role in ensuring our products' timely and accurate delivery!
Utilize your expertise in order processing, inventory management, and logistics coordination to streamline our fulfillment operations. From receiving and verifying orders to coordinating with warehouse teams and tracking shipments, your skills will improve customer satisfaction and operational efficiency.
We want you if you have strong organizational skills, attention to detail, and excellent communication abilities!
In this role, you will:
* Manage order processing and tracking systems to ensure accurate and timely fulfillment of customer orders.
* Collaborate with sales, customer service, and warehouse teams to address order-related issues and ensure a smooth order fulfillment process.
* Maintain accurate records of orders, shipments, and inventory levels.
* Monitor stock levels and proactively communicate with the inventory management team to ensure product availability.
* Coordinate with shipping carriers and logistics partners to ensure on-time delivery and resolve any shipping issues.
* Communicate with customers to provide order status updates, address inquiries, and manage customer expectations.
* Stay current with the latest order fulfillment processes, technologies, and industry trends.
* Identify opportunities for process improvement and collaborate with cross-functional teams to implement enhancements.
* Ensure compliance with company policies and procedures for order fulfillment and customer service.
Desired skills and requirements:
* Previous experience in order fulfillment, supply chain, or related field.
* Excellent organizational, communication, and customer service skills.
* Strong attention to detail and ability to manage multiple tasks simultaneously.
* Ability to thrive in a fast-paced environment and meet tight deadlines.
The character we're looking for:
* Detail-oriented and meticulous in managing order processing and tracking.
* Self-motivated and proactive in addressing customer needs and resolving issues.
* Results-oriented with a focus on meeting customer expectations and deadlines.
* Good listener and effective communicator to understand and manage customer inquiries and concerns.
* A collaborative and team-oriented mindset to work effectively with cross-functional teams.
* Adaptable and flexible in handling changes and prioritizing tasks.
Job Types: Full-time, Permanent
Pay: €25,000.00-€30,000.00 per year
Benefits:
* Bike to work scheme
* Company pension
* Employee discount
* On-site parking
* Store discount
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
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