JOB DESCRIPTION – Sales Assistant
JOB TITLE: General Sales Assistant
AVAILABLE POSITION: Full Time
REPORTS TO: Manager
Treacy’s Homevalue is a family-owned hardware store and has been at the heart of the picturesque town of Thomastown for over 30 years.
Our reputation in the hardware industry has been built on providing the best product available at the lowest price possible. Professional trades and DIY enthusiasts alike know that Treacy’s Homevalue means real value and real expertise.
Our store aims to provide the best service and product selections for the customers we serve and uphold our customer first philosophy to be the most helpful hardware store possible.
The store opens Monday to Saturday and is closed on Sundays and Bank Holidays.
Position Summary
The primary responsibilities of our Sales Assistants are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team. A General Sales Assistant requires a unique ability to assist customers in selecting the right hardware products to meet their needs, providing expert advice and guidance. Sales Assistants are also required to liaise with suppliers, as well as monitor, maintain and re-order and check-in stock to ensure consistent stock levels are maintained.
Major Responsibilities
1. Processing sale accurately and efficiently using our point-of-sale system from customers in store and over the phone.
2. Assisting customers in selecting hardware & light hardware products, providing advice and guidance throughout the process.
3. Merchandising products, monitoring inventory levels and restocking shelves.
4. Answering customer queries in store and over the phone, providing helpful solutions in a timely manner.
5. Communicate positively with team members and management to achieve sales targets and promote our customer first philosophy.
Essential Requirements:
YOU MUST
1. Have proof of right to work in Ireland and an Irish bank account in your own name.
2. Be able to converse in fluent English.
3. Have good interaction and communication skills with an interest in sales.
4. Ability and willingness to work flexible hours including weekends (Saturdays).
5. Be able to commute to and from our premises in Thomastown.
Training
Training will be provided where necessary for all aspects of the job.
Knowledge & Experience
1. Knowledge of Hardware (preferred).
2. Retail Experience (preferred).
3. Excellent people & communication skills.
4. Ability to cope under pressure.
5. Team working skills.
6. Strong planning and organisational skills.
7. Ability to work independently.
8. Problem-solving ability.
9. Knowledge of retail computer systems.
Person Specification:
DRIVE
1. Be confident and initiative-taking.
2. Demonstrate an enthusiastic commitment to service excellence.
3. Be able to work unsupervised in a busy environment.
PERSONAL INTEGRITY
1. Be honest and reliable.
2. Be trustworthy and respectful.
3. Maintain excellent timekeeping and attendance.
TEAMWORK
1. Build and maintain good relationships with all team members.
2. Work together with the team to ensure that the business is running at its best.
3. Be able to communicate well with people of all levels.
Physical Requirements
1. Needs to be able to load and unload orders in store.
2. Ability to stand for an extended period of time.
3. Move and handle boxes of merchandise and fixtures throughout the store.
Remuneration
The General Sales Assistant position is available in a full-time position with a starting salary of €26,000 to €29,000 per annum depending on previous experience.
Job Type: Full-time
Pay: €26,000.00-€32,000.00 per year
Benefits:
* Bike to work scheme
* Employee discount
* On-site parking
* Sick pay
Experience:
* Sales: 2 years (preferred)
* Construction: 2 years (preferred)
Language:
* English (required)
Work Location: In person
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