Join us in writing the next chapter of the Carton House story. There has never been a more exciting time to embark on a career with us.
Carton House is the first and only member of the Fairmont Hotel and Resorts brand in Ireland, one of the worlds most storied hotel brands.
We want to meet people with a passion for service, innovation and going the extra mile for both our guests and colleagues.
In doing so, we offer a workplace that puts excellence and innovation at the forefront while championing a diverse and inclusive team.
We are currently recruiting a Lead Host to join our Food & Beverage team at Carton House.
Summary of Responsibilities:
Follow up each booking for Afternoon Tea and The Morrison Restaurant to deliver the perfect service to our guests.
Make sure the booking widget is updated every day.
Profiling guests.
Ensuring the information from Opera are the same than Sevenrooms information.
(Special occasion, returning guest, etc ...) Be the host for Afternoon Tea and The Morrison Room service. Write and communicate a handover to the other F&B service.
Key Requirements :
Previous experience in a similar role within a 5* property.
Ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts.
Working knowledge of Opera.
Excellent attention to detail.
Excellent communication skills.
Results driven with a strong personality and the natural ability to build rapport with people.
Confident in communicating with a wide range of people, both internally and externally.
Why work for Carton House?
To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide.
Learning and development opportunities. Employee Assistance Programme.
Strong team focus and team atmosphere.
Meals and uniform are provided.
Free parking.
Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
Training is provided both on-the-job and through organised training seminars with both internal and external trainers.