We are opening a new Foreign Exchange store in Killarney, providing a high-quality currency exchange service to both inbound and outbound tourists.
We are seeking a part-time Sales Advisor to achieve and exceed sales targets whilst always delivering best-in-class customer service.
Main Responsibilities The successful candidate will be responsible for:
Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales.Achieving and where possible exceeding individual and team sales and service targets.Identifying opportunities to cross-sell various products and services.Effective and accurate cash handling and reconciliation.Ensuring the store meets all operational standards and the highest levels of presentation are always maintained.Adhering to all Company policies including Health and Safety, AML and Security.Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met.Ensuring telephone calls are answered in a prompt, polite and professional manner.Undertake marketing initiatives, to promote the Bureau and increase brand awareness.Ensuring all point of sale and company material is displayed correctly and in working order.Qualifications & Experience Required Demonstrable excellent customer service experience, ideally obtained in a cash handling environment.Experience of working with foreign currencies is preferred.Competencies Required Demonstrable superior customer service skills.Numerate, with excellent accuracy and an eye for detail.Comfortable communicating on all levels including within the business and to external customers and suppliers.Must be flexible and have a can-do attitude and approach.
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