Sales Advisor - Foods - Athlone
Weekly Hours: 20 Hours
Schedule:
1. Week 1: Sun: 14:00 – 19:00, Mon: 14:00 – 19:00, Tues: 14:00 – 19:00, Wed: 15:00 – 20:00, Flexi: 11:30 – 14:00, Fri: 11:30 – 14:00, Sat: 12:30 – 15:00
2. Week 2: Sun: 14:00 – 19:00, Mon: 14:00 – 19:00, Tues: 14:00 – 19:00, Wed: 15:00 – 20:00, Flexi: 11:30 – 14:00, Fri: 11:30 – 14:00, Sat: 12:30 – 15:00
3. Week 3: Sun: 14:00 – 19:00, Mon: 14:00 – 19:00, Tues: 14:00 – 19:00, Wed: 15:00 – 20:00, Flexi: 11:30 – 14:00, Fri: 11:30 – 14:00, Sat: 12:30 – 15:00
4. Week 4: Sun: 14:00 – 19:00, Mon: 14:00 – 19:00, Tues: 15:00 – 20:00, Wed: 14:00 – 19:00, Flexi: 11:30 – 14:00, Fri: 12:30 – 15:00, Sat: 11:30 – 14:00
Purpose:
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities:
The Key Accountabilities describe the activities you will do within your role:
Customer:
* Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
* Always put the customer first and prioritise customer before task.
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
* Involvement in Plan A activity to support store and local community initiatives.
Selling:
* Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
* Actively take part in store events to achieve selling targets.
* Create selling opportunities at all service points.
Store:
* Understand the store business priorities and play your part in improving the store performance.
* Follow safe and legal working practices.
* Make every penny count by working productively and minimizing losses throughout the store.
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
Team:
* Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
* Own your personal development, continuing to look for opportunities to grow your knowledge.
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
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