Job Title: Quality Administrator
We are seeking a dedicated Quality Administrator to join our team in Dublin 12. At Silent Aire, a Johnson Controls company, we excel in designing, engineering, and manufacturing mission critical custom air handlers and modular data centres for hyperscale cloud and colocation providers.
About Us
Our data centre solutions prioritise quality, scalability, and speed-to-market, ensuring rapid deployment of critical infrastructure in flexible configurations. With 13 manufacturing facilities and 3000 employees globally, our innovative offerings have earned the trust of leading hyperscale cloud providers and data centre operators.
Responsibilities
* Provide general administrative support to the Quality Team.
* Investigate and analyse NCRs to identify root causes and develop corrective actions to prevent recurrence.
* Work with cross-functional departments including Engineering, Manufacturing, & Production Admin to collate data regarding non-conforming product information on regular basis.
* Support to Quality Engineering with the tracking of non-conformances trends. Compiling daily metrics.
* Provide administrative support for quality improvement initiatives, including data collection and manipulating in Excel or by running queries on databases and reporting on quality performance metrics.
* Develop and maintain quality documentation, including procedures, work instructions, and inspection records.
* Providing support in the management of the Silent-Aire Europe SharePoint portal (Quality Ireland).
* Manage and track supplier certificates and documents. Attend meetings with the team to ensure efficient running of the department.
Requirements
* Ability to work on site five days per week
* Authorisation to work in Ireland
* Bachelor's degree in quality management, or a related field.
* Minimum of 2 years of experience in a quality assurance role, preferably in a manufacturing or production environment.
* Strong organisational skills and attention to detail.
* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
* Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
* Experience with statistical process control (SPC) and other quality control tools and techniques.
* Ability to analyse data, identify trends, and root causes of quality issues. Knowledge of quality management systems, including ISO 9001 and related standards would be an advantage.