We've carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there's a positive atmosphere and a real team spirit.
We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone.
Join us to see what it's like to work in a place where you can truly grow and thrive.
Pret A Manger - Barista A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.
The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret "Buzz".
The Barista ensures efficient back counter operation, cleanliness, maintenance and team training.
The role guarantees that customers always receive the drink they expect.
The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.
Right Pret People: Barista Prepared Drink Training To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
To ensure all hot drink training material is available and up to date.
To follow Pret's dress code and be immaculately presented, always wearing the correct Barista uniform.
Amazing Service: Creating Pret Buzz To positively engage with customers and the team about Pret's Coffee Story and Coffee Menu to ensure Pret Buzz.
To call down the queue to bust queues.
To serve Barista Prepared Drinks within a reasonable time.
To ensure coffee calling is clear, appropriate and consistent to the customers and team.
To "wow" customers with latte art Delicious Food and for the Health and Safety of myself, my team and customers.
I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
I ensure I follow these processes at all times.
I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Barista Prepared Drinks waste control To manage the waste levels of Barista prepared drink ingredients To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
Growing Sales: Maximising Barista Prepared Drinks Sales To have a weekly sales target and share this with the team.
To know your shop Barista Prepared Drinks sales versus total sales and the mix.
To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.