We are seeking a Field Technician in Rathcoole, Dublin, to join our client who is a global leader in their sector. In this exciting role, you will play a crucial part in ensuring the smooth operation of advanced equipment by providing exceptional on-site maintenance and support for our clients' advanced equipment.
Responsibilities
1. Carry out maintenance and repairs on customer equipment.
2. Ensure equipment operates at optimal quality through necessary adjustments.
3. Provide direct customer service by answering questions and offering technical advice.
4. Maintain accurate and timely records by updating paperwork and databases.
5. Promptly submit completed documentation.
6. Troubleshoot and resolve technical issues.
7. Escalate unresolved issues to management.
8. Attend team meetings and training sessions, potentially at remote locations.
9. Strictly adhere to company safety protocols and quality procedures, both on and offsite.
10. Maintain a valid driver's license and comply with road safety regulations and company driving policies.
Experience
1. Experience working in a field service technician role.
2. Strong mechanical aptitude, with proficiency in using hand and power tools.
3. Competent user of Microsoft Office.
4. Valid full driver's license.
5. Comfortable working independently and within a team.
6. Demonstrate ability to maintain confidentiality and handle sensitive customer information.
Benefits
1. Company provided vehicle and fuel card.
2. Comprehensive health insurance and pension plan.
3. Contributory pension plan.
4. Opportunities for professional development and career growth.
Hours of work
08:30 - 17:00 Monday to Friday
If you have the relevant experience as detailed, please submit an up-to-date CV by using the apply button.
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