Retail Assistant ¦ Loughrea Service Station
Loughrea Service Station is currently seeking a Retail Assistant. Full flexibility is required to work between 35 to 40 hours per week.
OBJECTIVE: To delight customers by exceeding their expectations on every visit.
EXPERIENCE: 1 - 2 years
CUSTOMER CARE
* Serve customers in a friendly and efficient manner providing an exceptional standard of customer care.
* Communicate with customers effectively and in a welcoming manner.
OPERATIONAL & STORE PRESENTATION
* Accurately compute sales prices, total purchases, and process appropriate payments from customers in line with cash handling policy.
* Maintain knowledge of current in-store sales and promotions.
* Answer customer queries about the store and its merchandise.
* Handle customer complaints professionally and refer to the store manager where appropriate.
* Open and close cash registers, counting money, balancing cash drawers, and making deposits in line with cash handling policy.
* Clean shelves & counters and sweep floors internally and externally to ensure the store is tidy and free from clutter.
* Clean all areas of the store (including staff facilities) as directed by the assistant store manager/store manager.
* Maintain a clean and well-organised back store area.
* Receive and check stock in line with company guidelines.
* Ensure stock is packed in line with company merchandising guidelines.
* Update shelf-edged labels as instructed by the assistant store manager.
* Rotate stock appropriately to minimise waste.
* Be vigilant at all times to prevent stock loss and waste.
* Conduct stock takes as instructed by the assistant store manager/store manager.
* Take care of health & safety for yourself, colleagues, and customers, and take action to reduce risks and hazards.
* Assist at the Supermac’s counter during busy times.
FOOD SERVICE
* Prepare food for subsequent resale in line with HACCP regulations.
* Check temperatures around the store ensuring compliance with HACCP regulations.
GENERAL
* Perform any other duties assigned by the assistant store manager/store manager.
* Pay for any food from either Costcutter or Supermac’s for consumption while on break, which must be clocked in by the manager/senior staff member on duty.
If this sounds like you and you want to join The Supermac's family, then apply today.
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