Reporting to the Food & Beverage Manager, the Restaurant Manager will have responsibility for the smooth and efficient running of the food & beverage service in our Restaurant covering our breakfast, lunch, and dinner service.
This position will also be responsible for the leadership and training of the Food & Beverage Supervisors & Assistants.
People Management & Training
* To communicate effectively with your team members, promoting good working relationships and creating a positive working environment and culture.
* Responsible for assessing staffing requirements and completing the rosters adequately and fairly to ensure we are appropriately staffed to meet all operational and guest requirements.
* To deliver training to team members to ensure they are aware of the standard operating procedures and ensure they can deliver 5-star service.
* Maintain and build a close working relationship with the Head Chef and his team at all times.
Guest Experience
* Anticipate guests' needs in order to enhance quality service and in turn enhance client experience.
* Ensure you are up to date on the daily menus and wine offerings to ensure you can make suitable recommendations and answer any guest questions and queries.
* Keep up to date on new regulations, trends, and practices to enhance the experience of the guest.
* Handle guests' complaints discretely, notifying the Food & Beverage Manager where required.
Food & Beverage Operations
* Overall responsibility for ensuring excellent service and smooth running of the restaurant service for breakfast, lunch, and dinner.
* Ensure the restaurant is set (assist where required) and the appropriate plates/crockery etc. are available and polished.
* Make sure all menus and wine lists are up to date, in good order, and priced correctly showing the correct grammar and presentation.
* Plan, organise, control, and review all service and systems to provide the best possible service to guests.
* Train other staff members' knowledge on food, cheese & wine pairings.
* To work closely with the Food & Beverage Manager in achieving required targets.
* To attend daily operational meetings and conduct daily team briefings with your team members.
The ideal candidate will have a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
Qualifications
* At least 1-2 years' of full-service restaurant management.
* Flexibility in working hours and a willingness to cover shifts as needed.
* Ability to multi-task, organize, and prioritize work.
This is an exciting opportunity for a passionate individual to join our hotel which is one of two hotels in Ireland to be awarded 3 Michelin Keys. We also have a wide range of employee benefits on offer.
Employee Benefits
* Health insurance
* Flexible Schedules
* Professional Development + Growth
* Staff Discounts
* Opportunities for Advancement
* Attractive Compensation Package
* Employee Recognition
* Employee Referral Bonus
* Birthday Appreciation
* Free onsite parking
* Competitive salary
* Cycle to Work Scheme
Ballyfin House Hotel is an Equal Opportunity employer.
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