Commercial Centre of Excellence (CCoE) ManagerApply locations Cork time type Full time posted on Posted 3 Days Ago job requisition id R0006852
Discover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response.
Job Description: The CCoE team is responsible for partnering with Trend Micro Field Sales Organization to support sales opportunities from a deal structuring, commercial, legal, revenue, and booking perspective. This dynamic team is pivotal to the success of our sales teams located in-region, ensuring that deals can move through the sale cycle in a timely fashion, and our account executives are enabled to respond quickly to shifting customer priorities while meeting the goals established across our company's quarterly cycle.
This Manager role, reporting into the CCOE Senior Manager, is a key member of our broader organization, responsible for leading and developing a team, fostering a positive and inclusive work culture, and managing all aspects of the employee lifecycle. This role is essential for ensuring high performance, employee engagement, and the achievement of team and organizational goals. The successful candidate will work closely with senior leadership to drive employee development, improve processes, and ensure compliance with company policies.
Critical Skills and Competences: Excellent interpersonal skillsProven track record of leading, motivating, coaching, and developing high-performing teamsManage scheduling, staffing levels, and workload distributionDemonstrated ability to work with executive teams in a fast-paced environmentStrong understanding of Sales models & processesTransformational change mindset to act as a change agent within the CCoE TeamAbility to challenge existing processes and propose new business solutionsExperience working and leading large-scale global and cross-functional projectsProven ability to handle stakeholder negotiations in a business development contextPrevious experience using CRM tools such as Salesforce.com and working extensively with customer & partner agreementsFlexibility to work at End of Quarter and to travelPrior experience in Software/Services/Marketplace/SaaS is an advantageKey Duties & Responsibilities: Team Management – managing a team of people with diverse, yet interconnecting rolesPerformance Management - Monitor and evaluate team performance against KPIs and business objectives. Address underperformance through constructive feedback, coaching, and where necessary, disciplinary actions. Recognize and reward high performers to encourage continued excellenceBecome a trusted business partner for the Trend Micro Field Sales Leadership teamDrive proactive engagement between CCoE Team and the Regional Sales Teams to ensure they are informed on optimal deal structures to drive revenue & potential deal challenges during the early stages of deal negotiationAgent for change, leading and delivering on company-wide initiatives and roll-outsDrive compliance through interaction with internal stakeholders, namely revenue & legal teamsSupport the Field Sales Leadership team with prioritization and escalation managementUnderstand internal and external customer needs and pain pointsQualifications: Broad experience and understanding of Business/Sales OperationsPrior experience of working in Deal Structure teams is a distinct advantageAbility to lead, organize and prioritize, maintain attention to detail, and work under critical timeframesExcellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter expertsKnowledge or experience in contract/tender/RFP reviews is an advantageWorking knowledge of Audit, Revenue & Accounting regulations and experience in understanding non-standard contract language is an advantagePrevious experience in the Cybersecurity Industry would be advantageousWorking knowledge of Salesforce.com and/or Dynamics 365Experience Required: 3+ years' relevant experience in Commercial operations management or related leadership roleAt Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.
#J-18808-Ljbffr