About EPIC The Irish Emigration Museum
At EPIC discover Ireland from the outside in and find out why saying “I’m Irish” is one of the biggest conversation starters, no matter where you are. EPIC tells the moving and unforgettable stories of those who left the island of Ireland, and how they influenced and shaped the world.
We want the people who work for us to be equally inspired to reach their potential. We promise you a working environment where you will be encouraged, challenged, valued and supported and, above all, where you look forward to coming to work every day.
We’re currently looking for a Director of Commercial Sales & Strategy to join the team and help us deliver future growth, supporting the museum’s overall vision and mission.
EPIC is in a very exciting phase with a 17% average growth in visitor numbers over the previous 2 years. Our reputation has grown strongly in the 8 years that we’ve been open and we aim to be world class in everything we do. The fact that we’ve been voted “Europe’s Leading Tourist Attraction” 3 years in a row and proud to be one of Ireland’s Best Places to Work shows that we’re succeeding.
The Role
Reporting to CEO, the Director of Commercial Sales & Strategy will play a pivotal role in driving revenue growth, spearheading strategic initiatives, and identifying new business opportunities. This senior leadership position requires a combination of visionary thinking and operational excellence to align sales and commercial efforts with the organisation’s broader objectives. With a dynamic and visitor-centric focus, the ideal candidate will bring a proven track record in sales leadership, business development, and strategic planning.
You will also have the opportunity to collaborate with the wider team on various revenue generating activities associated with our other brands: The chq Building, The Jeanie Johnston Famine Ship and the Irish Family History Centre.
This is an exciting role with a strong existing client base, along with the opportunity to contribute to the development and growth of EPIC The Irish Emigration Museum.
What You’ll Be Responsible For
Driving Revenue Growth: Develop and execute strategies to optimise all revenue streams, including ticket sales, B2B trade bookings, MICE business, and e-commerce sales.
Building Strategic Partnerships: Foster strong relationships with key stakeholders such as Tourism Ireland, Fáilte Ireland, ITIC, and others to enhance the organisation's commercial profile.
Managing Budgets: Oversee budgets for all revenue-generating activities, ensuring financial efficiency and accountability.
Analysing Performance: Evaluate sales and revenue data to identify trends, uncover opportunities, and pinpoint areas for further growth.
Shaping Long-Term Strategy: Design and implement long-term sales strategies aligned with the organisation’s commercial objectives, setting ambitious performance targets and inspiring teams to exceed them.
Collaborating for Success: Work closely with internal and external stakeholders to craft and execute commercial strategies that balance financial goals with visitor engagement and satisfaction.
What We’re Looking For
Qualifications & Experience
Demonstrated success in a senior sales, commercial, or business development role, ideally in the cultural, attractions, tourism or hospitality sector.
Strong leadership skills with a track record of inspiring and motivating high-performing teams.
Exceptional negotiation and relationship-building capabilities, especially with industry partners.
Proven ability to drive revenue growth through innovative strategies and initiatives.
Analytical expertise with the ability to use data to drive decision-making and optimise outcomes.
Collaborative mindset, adept at working across departments to achieve shared goals.
Personal Attributes
Visitor-focused, ensuring all commercial activities enhance visitor satisfaction and engagement.
Results-oriented and entrepreneurial, with a focus on delivering measurable financial outcomes.
Strategic thinker capable of turning vision into actionable plans.
Strong communication and interpersonal skills, with the ability to build long term relationships and influence at all levels.
Location
While the role is Dublin-based, there will travel around Ireland and overseas. Due to the nature of the role occasional evening, and weekend work on site or at events is to be expected.
Salary and Benefits
In additional to a competitive rate of pay, we provide an excellent range of benefits to reward and recognise our team.
Interested?
If so, then we would love to hear from you! With your CV please apply here and include a short cover letter, telling us why you think you would be a good fit for the role.
Deadline for applications is Wednesday 15th January 2025.
For more information or an in confidence discussion please email careers@epicchq.com to schedule a call back.
At EPIC The Irish Emigration Museum, we are proud to be an equal opportunity employer and welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other protected characteristic. We strive to create an environment that embraces and celebrates the differences among our employees, promoting a culture of fairness, equality, and mutual respect.