Are you APA qualified and are you ready for a new challenge? In this role, you’ll manage claims from start to finish, ensuring each case is handled efficiently, fairly, and within agreed authority levels.
Location: Dublin (Hybrid, 2 days on site)
Salary: €31,000 - €38,000 DOE. If you have claims handling experience, salary can be higher.
You’ll work closely with customers, brokers, and service providers to deliver a positive claims experience while helping to detect any potential fraudulent claims.
Key Responsibilities:
* Manage claims from notification to closure.
* Handle phone and written communication with policyholders and their representatives.
* Ensure claims are processed accurately and in line with regulations.
* Work with the team to monitor workflow and assist with claims investigations.
* Provide technical advice on claims processes and next steps.
Requirements:
* Insurance experience - customer service or sales.
* Claims experience is preferred.
* Strong communication and problem-solving skills.
* Ability to work efficiently, meet targets, and ensure high standards.
If you’re a team player with a passion for claims and customer service, we’d love to hear from you.
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