Job Description:
We are seeking an Account Executive to join our Personal Lines team in our Longford office. This role will involve managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.
The successful candidate will have a minimum of 1-3 years' experience in an insurance role, with a proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
They will also be proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company, and have excellent technical product knowledge and knowledge of the personal lines insurance market.
The ideal candidate will be able to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention, and be able to work effectively as part of a team to drive business growth.
Key Responsibilities:
* Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
* Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
* Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
* Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
* Ensure New Business/Renewal targets are achieved.
* Implement Company's Compliance and office procedures including New Business Development and Renewal Procedures document.
* Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
* Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
* Attend client visits with Management as required.
* Adhere to Compliance as outlined in Handbook and Procedures Manual.
About You:
* Minimum of 1-3 years' experience in an insurance role.
* Minimum APA Personal Lines or Grandfathered with proof of up-to-date CPD.
* Excellent technical product knowledge and knowledge of personal lines insurance market.
* Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
* Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.
* Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.
About Howden Ireland:
Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.