The primary responsibility of the Domestic Sales Executive will be to drive growth in the domestic central heating sector through effective and efficient lead management and the securing of new domestic customers in line with our strategic growth objectives. The successful candidate will work closely with the Territory Development Manager and wider Calor team, developing relationships with key stakeholders such as the Home Energy Support Team, the Marketing Team, Installers, Specifiers and Builders. The successful candidate will play a crucial role in meeting key sales targets by effective lead management and follow up, engaging with customers, signing contracts, and coordinating the installation process to ensure a seamless end-to-end customer experience. This challenging position requires an energetic and driven individual with well-developed interpersonal skills.
Key Responsibilities:
* Achieve and exceed sales targets set by the company.
* Utilise both marketing and specifier generated leads to manage, nurture, and sign new domestic customers.
* Ensure a high conversation rate is maintained from lead to contract signed and first fill.
* Sign contracts with customers, ensuring all terms and conditions are clearly understood.
* Conduct site visits and complete Tank Site and Access Reports to ensure compliant placement of storage tanks.
* Work collaboratively and supportively with the Territory Development Manager and their network of key specifiers and installers within the assigned region.
* Meet with customers to understand their energy needs; apply a consultative selling approach, identifying customer's needs and proposing solutions by providing compelling value propositions.
* Stay updated on industry trends and Calor product knowledge to effectively communicate benefits to customers.
* Coordinate the installation process by handing over contracts to the Home Energy Support Team.
* Represent Calor in a professional manner, networking at events to promote the Calor brand and products.
* Collaborate with the Home Energy Support Team and internal departments to ensure effective and seamless sales process and customer experience.
* Utilise relevant IT systems (CRM, Qliksense, Microsoft Office) for reporting /analysis as required by the role.
* Attend and actively participate in team meetings.
* Contribute to the Calor safety culture by adhering to relevant tank siting standards always acting in a safe and responsible manner.
* This role will have elements of flexible working; evening and weekend hours are a prerequisite. In addition, the successful candidate may be required to travel and stay overnight in accordance with business needs.
* Any other duties as deemed reasonable by management.
Requirements
* Proven experience in sales
* A willingness to learn and adapt to the specific requirements of the role
* This role requires someone with a high level of energy, motivation and drive to actively pursue leads, engage with customers, and drive sales
* Results-driven mindset with a focus on achieving and exceeding sales targets
* Excellent negotiation and closing skills
* Strong interpersonal and communication skills with the ability to build rapport with customers and stakeholders
* Ability to work independently and collaboratively within a team
* Great attention to detail, safety conscious, and strong organisational skills
* Competent in IT and using new technology
* Full clean driving license
Benefits
SHV Group is the largest dedicated global LPG distributor in the market.
Calor is part of the SHV Group, a family-owned Dutch multinational which operates on a networked basis, employing more than 60,000 people worldwide, operating in 27 countries and supplies LPG to tens of millions of customers worldwide.
Calor in Ireland employs over 330 employees across eight sites in Ireland and a further 230 indirectly.
Calor is a leading supplier and distributor of LPG (Liquefied Petroleum Gas) in Ireland; with over 80 years’ experience in the gas business, we pride ourselves on our unmatched expertise in the safe supply of butane and propane to our customers. We design and implement bulk and cylinder energy solutions for residential, industrial and commercial customers who want to enjoy everything that this exceptional energy source has to offer but are not on the natural gas pipeline.
Calor Gas is scheduled to be carbon neutral by 2035 and currently has a progressive plan to operate within a sustainable agenda.
Apart from competitive remuneration the successful candidate will enjoy sales bonus, commercial vehicle, pension & life assurance benefits, income protection, free company events & training opportunities.