Retail Branch Manager
Lead a customer-focused team to deliver on agreed objectives and support the business and its stakeholders.
Key Responsibilities:
* Control and analyze sales performance for each department against budget to meet and exceed store targets and key performance indicators.
* Lead a motivated, engaged & enabled team including the Assistant Manager, Agri Manager, sales & yard team - ensuring team members are fully trained, competent and developed in their roles.
* Lead a safety-first culture, improve & maintain site safety in line with best practice, quickly identify & resolve safety hazards & observe site safety governance.
* Deliver on our commitment to excellence in customer experience.
* Deliver excellent store standards consistently in line with business requirements.
* Ensure compliance with all company policies & procedures, legislative requirements and audit standards.
* Monitor & manage business administration as required, including stock management, cash control, wage costs, budgets and profit and loss.
Candidate Profile:
* Excellent interpersonal & communication skills with a proven ability to build & maintain strong working relationships with customers, colleagues & stakeholders.
* Demonstrated ability to lead & obtain results through team work & employee engagement.
* A proven track record in Agri and Hardware retailing, preferably with previous people management experience.
* Demonstrable in-depth knowledge/understanding of key relevant product categories.
* A proven track record of delivering an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
* A keen understanding of our business with strong commercial awareness / business acumen.
* Resilience with the capability of dealing with pressurised situations and deadlines.
* Strong organisational, planning & time management skills with excellent attention to detail.
* Ability to work in a dynamic and fast-moving environment with a solutions-oriented approach.
* Self-motivated and prepared to be flexible when the occasion demands.
* Proficient IT / systems skills including MS Office, POS, email etc
Remuneration:
* Competitive wage opportunities alongside annual bonus scheme.
* We offer our people an exciting and challenging career, with a supportive community of colleagues, and constant training and up-skilling opportunities.
* Competitive company pension scheme - match your contribution plus an extra 2% up to a maximum of 14% in total.
* Employee Loyalty Scheme of 10% discount on specified product ranges
* Contributions towards healthcare.
* Company sick pay scheme
* Employee Assistance Program
* Paid family leave