Job Title: Administrator (Part-Time, 16 Hours/Week - Salary Pro Rata)
Location: Hybrid (1 day in office Sandyford, remainder remote)
Job Summary:
As a Sales Administrator, you will play a key role in supporting the sales team and ensuring smooth administrative processes for the business. Your duties will encompass general sales support, invoicing, and accounts management, with a focus on providing excellent service to our clients in the hospitality sector. This is a part-time, 16-hour per week position, with one day per week in the office, and the rest of the time remote.
Key Responsibilities:
* Sales Support: Provide administrative support to the sales team by handling customer inquiries, processing orders, updating CRM systems, and managing client communications.
* Invoicing & Accounts Management: Handle the preparation and dispatch of invoices, track payments, and ensure all transactions are accurately recorded. Assist with maintaining financial records and liaising with the accounts department.
* Order Processing: Assist with the order fulfilment process, ensuring orders are accurately entered, processed, and dispatched in a timely manner.
* Client Relationship Management: Maintain a high level of customer service by handling ad hoc requests, answering queries, and resolving any issues that may arise with customers.
* General Administration: Provide general administrative support, including filing, managing documentation, and assisting with any additional tasks as needed by the team.
* Ad-hoc Tasks: Assist with a variety of tasks that may arise in the day-to-day operations of the business, including data entry, reporting, and supporting sales campaigns or promotions.
Skills & Qualifications:
* Proven experience in a sales administration or office administration role, with a strong background in invoicing and accounts management.
* Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
* Strong communication skills, both written and verbal, with an ability to interact professionally with customers and team members.
* Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM and accounting software (e.g., QuickBooks or Xero) is a plus.
* A proactive, flexible attitude with a keen eye for detail.
* Previous experience working in or with businesses in the hospitality industry is desirable but not required.
Benefits:
* Competitive hourly rate.
* Flexible working arrangements.
* Opportunity to work in a dynamic and growing company with a supportive team.