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About OpenAI Finance
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Deal Desk team drives efficient and strategic deal execution by partnering closely with Sales, Finance, Legal, and Revenue Operations. We are responsible for structuring complex deals, managing pricing and discounting approvals, ensuring compliance with company policies, and optimizing the quote-to-close process. Our team serves as a trusted advisor to Sales, providing insights and guidance to maximize deal profitability while maintaining operational efficiency. We also continuously refine processes, enhance CPQ workflows, and implement best practices to improve deal velocity and business outcomes.
About the Role
We are looking for a Deal Desk Leader to establish and scale our Deal Desk function in EMEA. As the first hire for this region, you will be instrumental in building the foundation for scalable and efficient commercial operations. You will oversee end-to-end Deal Desk operations, including managing contracting workflows, supporting the quote-to-cash process, and partnering cross-functionally with Revenue Operations, Billing Operations, Go to Market, Legal, and Finance teams to drive deal execution. This is a unique opportunity to influence strategic decisions and drive operational excellence in a rapidly growing market.
This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
1. Act as a trusted partner and advisor to cross-functional teams on structuring complex, high-impact deals and ensuring alignment with pricing strategies, revenue recognition standards, and overall business objectives.
2. Empower regional sales teams by delivering strategic guidance on deal structuring, navigating approval workflows, and promoting best practices that accelerate deal velocity and efficiency.
3. Drive continuous improvement of Deal Desk operations by streamlining workflows, enhancing tools, and enabling scalable regional processes.
4. Tailor systems and processes to meet the unique needs of EMEA and APAC markets, while ensuring alignment with global Deal Desk policies and frameworks.
You might thrive in this role if you have:
1. 8+ years of experience in the Enterprise SaaS/B2B industry, specifically with order management, finance operations, deal desk, or sales operations in the EMEA and APAC regions.
2. A strong understanding of order-to-cash cycle and experience in building related processes.
3. High proficiency in CRM and deal management software (e.g. CPQ, Salesforce, Stripe, Netsuite, Ironclad).
4. Exemplary interpersonal, verbal, and written communication skills.
5. Accounting or audit background strongly preferred for accounting expertise.
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