Overview:
The Senior Systems Administrator will be responsible for the design, implementation, management, and maintenance of our clients' IT infrastructure. This includes server management, firewall configuration, SharePoint administration, Office 365 migrations, and Azure/Cloud services. The ideal candidate will have a strong background in Managed Service Provider (MSP) environments and a passion for delivering top-notch technical support and solutions.
Key Responsibilities:
1. Server Management:
o Install, configure, and maintain physical and virtual servers.
o Monitor server performance and troubleshoot issues.
o Ensure data integrity and availability through backup and recovery processes.
2. Firewall and Security Management:
o Configure and manage firewalls, VPNs, and other security appliances.
o Monitor network security and respond to security incidents.
o Implement security policies and best practices to protect against cyber threats.
3. SharePoint Administration:
o Manage and maintain SharePoint environments (on-premises and online).
o Design and implement SharePoint sites and workflows.
o Provide support and training to users on SharePoint functionality.
4. Office 365 Migrations:
o Plan and execute Office 365 migrations for clients.
o Provide post-migration support and troubleshooting.
o Assist clients in maximizing the benefits of Office 365 services.
5. Azure/Cloud Services:
o Design, deploy, and manage Azure infrastructure and services.
o Monitor and optimize cloud performance and costs.
o Provide guidance on cloud best practices and governance.
6. MSP Environment:
o Provide technical support to multiple clients in an MSP setting.
o Manage client relationships and ensure satisfaction with services.
o Coordinate with other team members and vendors to resolve complex issues.
Qualifications:
* Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
* Experience: Minimum of 5 years of experience in systems administration, with at least 3 years in an MSP environment.
* Certifications: Relevant certifications (e.g., Microsoft Certified: Azure Administrator, MCSE, CompTIA Security+, CCNA) are highly desirable.
Technical Skills:
* Proficient in Windows Server administration.
* Strong knowledge of firewall configuration and network security principles.
* Experienced in SharePoint administration and development.
* Skilled in Office 365 migration and administration.
* In-depth knowledge of Azure cloud services and architecture.
* Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
* Proficient in scripting and automation (e.g., PowerShell, Bash).
Soft Skills:
* Excellent problem-solving and troubleshooting abilities.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Customer-focused with a commitment to delivering high-quality service.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for professional development and certifications.
* A collaborative and supportive work environment.
* The chance to work with cutting-edge technologies and diverse clients.
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