We are looking for a dedicated and experienced Cafe Supervisor, who will be responsible for managing the daily operations of the cafe, ensuring excellent customer service, and maintaining a positive work environment for the staff. The role will involve overseeing the preparation and presentation of food and beverages, managing inventory, and ensuring compliance with health and safety regulations. Coupled with this will be responsibility for cash management and maintenance of financial records. The role also involves training and mentoring staff, resolving customer complaints, and implementing strategies to improve efficiency and profitability. Duties & Responsibilities Supervise daily operations of the cafe, ensuring smooth workflow. Train, mentor, and manage cafe staff to maintain high performance. Monitor inventory levels and purchase supplies as needed. Ensure compliance with health, safety, and hygiene regulations. Handle customer inquiries and resolve complaints professionally. Oversee the preparation and presentation of food and beverages. Implement strategies to improve efficiency and profitability. Maintain a clean and organized cafe environment. Manage cash flow/daily float, cash register. Prepare bank lodgements as required. Daily update of accounts book, recording income / expenditure with receipts. Person Specification The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to work in a busy environment. The preferred candidate will also have their own car. This is a part time role up to 25 hours per week Monday to Friday. If you are enthusiastic about creating a welcoming atmosphere and delivering exceptional service, we encourage you to apply. Qualifications and Experience Essential: Proven experience in a supervisory role within the food and beverage industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Knowledge of health and safety regulations in food service. Ability to work in a busy environment and handle pressure. Basic understanding of inventory management and ordering/purchasing processes. Customer-focused mindset with problem-solving skills. Good knowledge of cash management and bookkeeping. Contract Permanent contract, subject to successful completion of a probationary period. Conditions of Employment Full driving license with access to a vehicle for supplies purchasing