EMEA Hub OTC Lead/Business Analyst
About Abbott
A global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Abbott's Presence in Ireland
We serve the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritional products. In Ireland, we employ over 4,000 people across nine sites.
The EMEA Finance Shared Services Center
Our EMEA Finance Shared Services Center commenced operations in Cherrywood, Dublin in October 2015. From this location, we provide processing and expertise, in local languages, to our divisions and affiliate companies across EMEA.
Position Summary
The OTC Lead (Order to Cash) is accountable for:
* Expertise: Working knowledge of O2C activities allowing to actively support and coordinate end to end processes within the scope
* Team Leadership: Lead a team of AR Analysts and Senior Analysts in the day-to-day activities of the region.
* Subject Matter Expertise: Act as a Subject Matter Expert, interpret relevant data, and provide recommendations to management in prioritizing key actions to achieve operational targets.
* Business Partnership: Be a trusted Business Partner to our internal stakeholders and divisions.
* Reporting and Analysis: Maintain a comprehensive set of reporting to allow upwards and downwards analysis and decision support.
* Continuous Improvement: Maintain a sustained continuous improvement mindset on opportunities presented through Business Analytics.
Major Responsibilities
Analytics
* Innovation and Automation: Drive the implementation of automation projects and innovative solutions to improve efficiency and accuracy in OTC processes.
* Timely Reporting: Ensure all reports are issued as per targeted deadlines with high-quality narratives and business insights.
* Standardization: Support the continued standardization of Business Unit and Divisional reporting, leveraging GPO data analytics initiatives.
* Communication: Liaise with OTC Director and OTC Managers to ensure that reporting is consistent with the EMEA CFS Hub customer experience strategy.
* KPI Reporting: Report on internal KPIs for the team, including status and risk areas to management.
Leadership
* Stakeholder Collaboration: Build strong, trusting relationships with senior leaders and stakeholders to support long-term business goals.
* Cross-functional Team Management: Oversee regional teams in the management of all accounts receivable functions.
* Coaching: Coach the regional team in the management of all accounts receivable functions.
* Performance Reporting: Manage reporting of performance to both department management and wider internal customers.
* Escalation Point: Act as an escalation point to support the team with collection processes.
Education and Background
* Minimum Education:
* Bachelor's degree in finance, business, or accounting.
* Data Analytics experience/Qualification.
* Data visualization experience/Qualification.
* Minimum Experience:
* At least 5 years of experience in finance within a complex global organization, including management of complex data sets or databases.
* SAP and other ERP experience required.
* Strong understanding of SAP Controlling organizational structure.