Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We empower our talent to be confident and true to themselves, in the London way. Our inspiration comes from the energy and spirit of London, its diversity and creativity.
For over 50 years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow represents our signature, symbolizing good energy and love for our community and individual style.
Our Values
* Love
* Diversity
* Change
* Equality
* Kindness
* Freedom
* Unity Against Racism
Key Responsibilities
1. Ensure customer service meets the highest standards at all times.
2. Be a role model for your team and set high service standards.
3. Meet store and company sales targets, operations goals, policies, and procedures.
4. Liaise and communicate effectively with your team and Senior Management.
5. Manage a high-performance team through effective productivity, individual targets, employee relations, and coaching.
6. Manage staff scheduling and meet payroll budgets.
7. Rota your team effectively and ensure optimum cover during peak trading periods.
8. Protect the Kurt Geiger brand and maintain personal presentation standards.
9. Maintain excellent visual presentation consistent with company guidelines.
Minimum Requirements
* Previous retail management experience.
* Background in a fashion-forward footwear, accessory, or fashion brand.
* Customer service ambassador.
* Proven ability to drive sales and team working to KPIs.
* Impeccable presentation and representation of our luxury/fashion-forward brand.
What We Offer
* Competitive basic salary.
* Generous bonus structure.
* Gorgeous shoes each season.
* Amazing employee discounts.