The details for the selected vacancy are shown below.
1. Advert Title Facilities Assistant - Dublin, Ireland
2. Advert Text
Reporting directly to the Facilities Manager, the Facilities Assistant will provide exceptional customer service to both internal & external customers. The right person will provide the first impression our visitors have of the Clients meetings/events and therefore, they will need to be on the ball in any situation; providing a lasting and unique memorable experience that makes our customers feel welcome, comfortable and brings our Client’s brand to life. This person will need to work collectively as a team and show a passionate understanding of our guests’ needs and requirements, striving to exceed expectations wherever possible.
Duties & Responsibilities
* Events, Meeting Rooms & all hospitality spaces must be presentable and ‘show ready’ at all times, whether set for use or reset as per the Client’s design.
* Work closely with the Client Workplace Team for all meeting & event requests and ensure continuous monitoring of the clients event calendar.
* Assist in emergencies such as light leaks, spills etc.
* Light fabric repairs: carpet tile replacements, hanging of pictures and notice boards.
* Completion of planned preventative maintenance tasks such as Water Flushing, Building Condition Reviews.
* Respond to soft service calls logged with the facilities help desk. Investigate the nature of the problems and seek a speedy resolution.
* Back of house operations are maintained in a presentable & organised manner at all times (i.e. storage spaces, goods lift spaces, pantry areas etc.).
* Ensuring maintenance issues are logged on the CAFM / ticketing system and escalated as appropriate.
* Carry out daily building audits and report or rectify any issues found.
Person Specification
* Previous experience in a similar role.
* Strong communication skills.
* FM systems knowledge desirable.
* Right to work on a full-time basis in Ireland.
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