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Professional Services Engineer : Dublin/Blanchardstown, Dublin
Client:
FRS Recruitment
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
102c8624e0b1
Job Views:
64
Posted:
22.01.2025
Job Description:
I am delighted to bring this exciting Professional Services Engineer opportunity to you. My client, a leading multinational SaaS client, is looking to fill this exciting opportunity due to internal promotions.
You will work out of their state-of-the-art hub in Blanchardstown, working 3 days per week onsite and you will offer technical support to their large client base from small independent companies to global retail chains.
You will be responsible for:
1. Providing customer-centric technical support over the phone, email, and remotely.
2. Installing and configuring our client's SaaS product suite.
3. Troubleshooting issues and escalating as appropriate.
4. Conducting remote customer training.
You will have:
1. An IT-related degree/qualification.
2. Experience in a technical support role dealing with complex applications.
3. A positive attitude with a solutions-oriented demeanor.
This client offers exceptional career progression opportunities and has a proven record of internal promotions. For more details about this fantastic opportunity, get in touch ASAP for a confidential chat.
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