Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times, providing excellent quality products and services to our customers.
The ideal candidate will have/be:
* 2 years' experience in a Supervisor/Manager role is desirable
* 1 year's experience in a role with in-depth knowledge of fresh food is desirable
* Experience in successfully achieving sales targets and KPIs
* Experience in gross profit and margins is essential
* Fully trained in HACCP and food safety, with experience in meeting HACCP and food safety requirements
* Experience in ordering for deli departments and managing waste within a fresh food department
* Good knowledge of Microsoft Office (Excel, Word)
* Numerical skills
* Ability to roster and adhere to budgets
* Excellent communication skills
* A true passion for the food industry, with creativity and innovation in the fresh offering
* A customer-focused manager who can build a quality and loyal customer base
* The ability to inspire, lead, and motivate employees through support and development
Main duties:
* Actively embody Centra brand-values: Proud, Energetic, Imaginative, and Community-Based
* Prepare the presentation and layout of the deli serve
* Drive sales and margin across all key areas of the deli
* Responsible for KPIs such as sales, margin, waste management, pricing, and promotional displays
* Implement planograms correctly
* Minimise waste and shrink in the department
* Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
* Demonstrate passion for quality food by sharing knowledge, recipes, and personal recommendations with shoppers
* Train all new employees to the deli
* Deal with customer queries efficiently, professionally, and consistently with store policy
* Engage with new initiatives and embrace new ways of working