24hr National Freephone Helpline Support Worker
Support Worker to provide support and information to women experiencing abuse in intimate relationships on the Women’s Aid National Freephone Helpline.
Women's Aid is looking to recruit a full time Support Worker to provide support and information to women experiencing abuse in intimate relationships on the Women’s Aid National Freephone Helpline, online Instant Messaging Support Service (IMSS), Text and Email support, and to assist in ensuring maintenance and fulfilment of the responsibilities of the Helpline Service Department.
Reports to: Head of National Helpline Services.
Location: Women’s Aid, 5 Wilton Place, Dublin 2 – Remote working, and 2 days office based (as per Blend Working Policy)
Hours: 35 hours per week (based on set roster, 5 over 7 days per week including some evenings and weekends), excluding lunch breaks.
Contract: 12-month fixed term temporary contract.
Salary: Women’s Aid Helpline Support Worker Pay Band – €34,233 – €48,465, commensurate with experience and available budget.
Submit your interest by completing the application form. Application forms, clearly referenced NFHSW02.2025 in the subject line, should be sent by email only to isabelle.griffin@womensaid.ie .
CVs will not be considered.
Closing date for applications: 5 pm, Friday, 28th February 2025.
Interview schedule: It is anticipated that the first round of interviews will take place the week beginning 19th March 2025.
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