FS Business Transformation Customer (Strategy, Operations, Digital and Customer Experience) – Manager - Dublin
General Information
Location: Dublin
Available for Work Visa Sponsorship: YES
Business Area: EY FSO Consulting, Business Transformation
Contract Type: Full-Time – Permanent
EY is in a great place today. We’re helping more clients, in more places, tackle more of their toughest challenges than ever before. The exceptional career experience you’ll have at EY will be unlike any other because of our exceptional and diverse people.
The Team and the opportunity
At EY, our Business Transformation Consulting team works with financial services clients to reimagine and redesign the inner workings of their operations, enabling them to deliver on their corporate strategy, achieve cost and performance efficiencies and identify and capture growth opportunities for the future. We are currently seeking to hire into our Business Transformation Customer Team at Senior Consultant.
Your key responsibilities
* Understand EY’s service offerings and actively support in delivering across our range of services.
* Utilise your skills in structured problem solving, business analysis, analytics, design thinking, and lean process improvement to help our clients drive profitability and performance improvement through their business operations.
* Identify areas for process improvement across existing ways of working.
* Effectively analyse and define business requirements through stakeholder engagement and reviewing existing processes.
* Manage people and project teams & engage directly with client stakeholders to drive business outcomes.
* Be involved in projects across the end-to-end project lifecycle, from business case development to project execution and close-out.
* Help identify problems, opportunities and ideate methods for improving existing business processes and workflows.
* Communicate effectively with the EY engagement team, the client and internal and external stakeholders, as required.
* Demonstrated ability to manage, supervise and develop others, effectively communicate, manage budgets, timelines, and plans.
* Stay abreast of latest Financial Service industry trends to drive innovation.
Skills and attributes for success
* Strong understanding of core business operations gained through delivery of projects across areas such as strategy, operating model design, lean process improvement, waterfall and agile design transformation and delivery.
* Excellent client relationship management skills, gained through prior consulting roles or within financial services/technology organisations.
* 5 years proven experience in delivering transformation programmes in Financial Institutes.
* Strong written & verbal communication skills; with experience in presenting to key client stakeholders.
* Understanding of trends and implications on the Financial Services industry.
What we look for
* Someone who enjoys working as part of a community which values integrity, respect, teaming, inclusiveness and building high performing teams.
* Someone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working life.
* Someone who is passionate about reaching their full potential and excelling in their career.
About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world. That’s Why, EY. Apply now.
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