Job Title: Urgent Care Senior Administrator
An exciting opportunity has arisen within Vhi for the position of Urgent Care Senior Administrator in our Galway clinic.
About Us
Vhi Health & Wellbeing provides medical, health and wellbeing services to our customers through a range of services, including Urgent Care.
Role Purpose
We are seeking a highly skilled and patient-focused administrator to provide an excellent level of service to patients and customers attending the clinic.
Key Responsibilities
* Manage all communications in a respectful and courteous manner, including face-to-face interactions, phone calls, and email correspondence.
* Ensure accurate entry of patient information and timely updating of computerized patient files.
* Organize and book patient appointments, providing clear information on costs related to VHI Healthcare policies.
* Support the smooth running of the Reception area and collaborate with cross-functional team members.
Requirements
* Experience in an administrative or customer-facing role, with demonstrated capability in a customer-facing environment.
* Excellent communication, interpersonal, and IT skills, including proficiency in Microsoft Office.
* Alignment with Vhi Values and commitment to providing exceptional patient care.
What We Offer
* Competitive remuneration package.
* Annual bonus.
* Pension scheme.