Who are we?
Interstate Hotels and Resorts are part of a larger family called Aimbridge Hospitality with a combined total of 1400 hotels globally. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge family, you will have access to a suite of benefits that include:
* Hotel discounts portfolio wide – Staff rates with up to 50% discount on food & beverage and spa.
* Meals while on duty.
* 24/7 access to our employee assistance programme.
* Car parking available.
A day in the life of…
As Hotel Night Reception/Porter at Ibis Dublin, your role will be to lead an established team to deliver key metrics in line with brand standards through Interstate’s core values:
“Be Your Best Self” - develop your knowledge of the local corporate market.
“Think Like A Guest, Act Like An Owner” - be an ambassador for the guest journey, ensuring brand values and service behaviours are delivered consistently in a professional and friendly environment.
“Do The Right Thing” - help a great team across all departments to achieve exceptional performance.
“Think We, Not Me” - maintain effective communication within the hotel and with all supervisors, managers, team members, whilst balancing the needs of our guests, ownership, and the brand.
Overall, your ability to create a culture of team engagement and service excellence will be key to this role along with your aspiration to grow the business.
What do we need from you?
To be successful in this role, you should have existing experience in hospitality or a reception/porter role within a busy hotel environment. Experience within a branded hotel is preferred but not essential.
As a business that acknowledges that people are at the heart of our operation, it is essential that you can provide evidence of effective people management and team engagement.
Interested? Click apply and start your journey with Interstate Hotels & Resorts today. Your dream job awaits…
At Interstate, we recognise that people are the heart of our business. As a global leader, we are committed to representing our global community and enabling everyone to be their best selves.
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