About the OpportunityIn today's digital-first world, content is the customer experience.
As an individual or business, people interact through content, differentiate using content, and achieve their goals with content.
Content is what powers every single experience throughout our day.
The User Experience team empowers builders to compose awesome content experiences through platform collaboration using a diverse range of products tailored to their needs.
Contentful is a customer-centric platform company that's passionate and opinionated about content management and delivery within digital teams and leveraging the value of content throughout the digital organization.
To help us nurture our Design practice and bring even more creative, strategic, and organizational talent into the team, we're seeking an experienced Senior Design Manager.
In this position, you will report directly to the VP of Experience, and will be responsible for managing a small team of passionate product designers and you will also play a critical role in the transformation and evolution of our product design practice.
You can work from our Berlin office, or remotely from Germany, UK, and Ireland.
What to ExpectAs a Senior Manager, Design (f/m/d) at Contentful, you will: Lead a team of 5 designers, setting the design vision and priorities for our B2B Enterprise Saas product across 2 product lines covering Content Platform and Enterprise admin experiences.
Translate strategic objectives into structured design processes, ensuring solutions meet measurable customer outcomes that you help shape and measure.
Partner with product management, engineering, and research teams to align on discovery, solutioning, delivery, measurement and iteration.
Guide research efforts by collaborating with the user research team to shape questions, support discovery, and synthesize insights into actionable opportunities.
Facilitate workshops and alignment sessions to clarify opportunities and unify cross-functional teams.
Balance your strategic leadership with your own hands-on contributions, such as creating user flows, system maps, and prototypes with your team (player/coach).Model resilience and adaptability, fostering a culture that embraces change and thrives under evolving priorities.
What You Need to Be SuccessfulExperience: Proven track record designing for enterprise customers, admin users, and platform-first SaaS products.8+ years in product design, including managing teams of designers.
B2B expertise in CMS, Martech, Personalisation or e-commerce product design.
Unifying and partnering with a wider global design leadership team to ensure consistency and shared product experience vision across the user journey.
Key Skills & Attributes:
A background in Computer Science and/or engineering is a distinct advantage.
Strong strategic UX thinking and problem-solving for complex, technical products.
Experience collaborating within triad teams of product management, engineering, and design.
Ability to partner effectively with user research teams to inform design strategies and discovery efforts.
Proficiency in design systems, interaction patterns, and accessibility best practices.
Exceptional communication, facilitation, and stakeholder alignment skills.
Resilient and adaptable leader who inspires trust, fosters collaboration with partners and stakeholders, and thrives in dynamic environments.
What's in it for You?
Join an ambitious tech company reshaping the way people build digital experiencesFull-time employees receive Stock Options for the opportunity to share in the success of our companyFertility and family-building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time
A generous amount of paid time off, including vacation days, compassion days for loss, education days, and volunteer daysCompany paid parental leave to care for and focus on your growing familyUse your personal annual education budget to improve your skills and grow in your careerEnjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional healthA monthly communication stipend and phone hardware upgrade reimbursementNew hire office equipment stipend for hybrid or distributed employees.
Get the gear you need to work at your best.
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