We have an exciting new opportunity for a Customer Care Ambassador in our food-hall in Marqette Dublin Airport.
Get to know us:
https://thewrightgroup.ie/
https://marqette.com/
Duties will include:
* Greeting all customers and welcoming them in a professional and courteous manner
* Assist the management team in the execution of group events/bookings.
* Communicate with various teams to ensure customer satisfaction expectation is met
* To deliver agreed levels of Customer Service
* Ensuring that customer care review targets are been reached
* Ensuring that all visitors are received in a pleasant and courteous manner and that all queries are dealt with efficiently.
* Other adhoc duties may arise.
The ideal candidate will have the following:
* Hard working, pro-active person who can demonstrate initiative.
* Customer focused
* Flexible in your approach to work and demonstrate a keen willingness to assist fellow colleagues.
* 2-3yrs Events/Hostess/Host experience
Our Benefits:
* Fun staff days out
* % off our sister sites
* Superb training and progression opportunities
* Gratuities shared
* Competitive salary
* Employee Assistance Program
* Employee recognition awards
This role is subject to Garda vetting