Job Description
We are seeking a passionate and experienced Duty Manager to join our team.
About the Role
This is an ideal opportunity for a versatile and dynamic all-rounder who thrives on creating memorable guest experiences while inspiring team excellence.
Benefits of the Duty Manager Role
* Fast-Track Career Growth: Unlock your potential with access to development programs and internal promotion opportunities.
* Exclusive Employee Perks: Enjoy generous discounts for yourself, friends, and family within our hotel and sister properties.
* Health & Wellness Benefits: Benefit from the use of the hotel facilities.
* Work-Life Balance Rewards: Gain extra annual leave with service milestones and enjoy team social events.
* Recognition & Rewards: Be part of a workplace that celebrates and rewards your achievements.
* Convenient Daily Benefits: Relish complimentary meals during your shift.
Responsibilities of the Duty Manager
1. Leading with a hands-on approach to guarantee the smooth running of hotel operations.
2. Hosting daily team briefings to ensure clear communication across departments.
3. Inspiring your team to deliver exceptional customer service that exceeds expectations.
4. Training, mentoring, and fostering a culture of continuous improvement among staff.
5. Managing staff rosters and maintaining cost efficiency to meet target GP.
6. Handling cash, card transactions, banking, and sales reporting with precision.
7. Driving operational excellence and ensuring compliance with company standards.
Requirements of the Duty Manager
* Proven management experience in a similar hotel setting.
* Strong Food & Beverage expertise with a passion for hospitality.
* Exceptional leadership and communication skills to motivate and guide your team.
* Outstanding time management and organisational abilities.
* Attention to detail and computer literacy.
* Flexibility to work a 5 over 7-day schedule.
* A valid work permit and documentation.
* A commitment to delivering excellence in every aspect of your role.
Candidates Must Possess
* Leadership Skills
* Excellent Communication Skills
* Attention to Detail
Why Choose Us
Our hotel offers a rewarding work environment and opportunities for career growth. As a member of our team, you will enjoy benefits such as:
* Parking
* Hotel Discounts
* Gym Membership