Job summary A vacancy has arisen for a Clinic Clerk within Dermatology's admin and clerical department as support to the outpatient clinics.
The successful candidate will be based across at Clatterbridge Hospital providing reception and back office duties for Dermatology.
This will be working 8:30- 5pm to cover the clinic reception and working in the back office to answer queries and book appointments.
Main duties of the job This is an exciting opportunity for a self motivated and enthusiastic person to take on a challenging and often pressurised role.
The successful candidate will have excellent communication and organisational skills with the ability to work on their own initiative and as part of a multi-disciplinary team.
Previous hospital experience is desirable.
You should have a polite, friendly manner, and be able to deal with sensitive and confidential information professionally.
About us All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us.
We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department.
We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description Job responsibilities Please see attached Job Description for further information about the Clinic Clerk position available at WUTH.
Person Specification Qualifications, Specific Experience & Training Essential Educated to GCSE level or equivalent Experience of working in an administrative role Desirable NVQ Level 2 in a relevant subject Previous experience in an NHS acute hospital Previous experience of the Cerner Millennium information system Knowledge and Skills Essential Basic working knowledge of IT Good verbal and written communication skills Personal Attributes Essential Self-motivated and enthusiastic Sensitive and empathetic Polite and friendly manner Desirable Ability to work under pressure Ability to work as part of a multidisciplinary team Ability to handle conflict and aggression Knowledge and Skills Essential Good keyboard and computer skills Good time management and organisational skills Desirable Knowledge of NHS admin processes.
Awareness of Information Governance Ability to prioritise, work to deadlines and use own initiative Excellent customer care skills