Client: Abrivia Recruitment Specialists
Location: null, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 6d3eeeaa1e19
Job Views: 74
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Job Title: French Customer Service Coordinator
Reporting to: Team Leader
Job Location: Dublin
Role: Permanent Full Time
Hours of Work: Shift Work – Mon – Sun including nights every 6-8 weeks.
Salary: €39,000 + bonus + pension, healthcare and attractive package.
EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM
Our client is seeking to employ Customer Support Advisors to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service. Within the role, you will be responsible for supporting our customers’ needs via a variety of communication channels. The role will be Monday to Sunday, working 5 days over 7 days. This is an excellent chance to join a fast-paced, demanding environment with excellent rewards and achievements based on your exceptional performance.
The Role:
* Deliver a high level of customer service and put the customers first at all stages of their journey.
* Work closely with a diverse and vibrant team to meet business expectations.
* Communicate effectively between customers, our client, and the team.
* Resolve queries at the first point of contact through various communication channels.
* Provide administrative support to the team.
* Professionally handle all enquiries and follow up on any issues efficiently.
* Undertake additional tasks as delegated by the team leader.
The Candidate:
* Experience working in a customer service role with the ability to provide excellent customer service.
* Proficient in MS Office (i.e., Word, Excel).
* Fluent in English and French.
* Excellent communication and interpersonal skills.
* Enjoys working in a busy, fast-paced environment.
* Great attention to detail and organizational skills.
If you are interested in this vacancy, please contact Roisin Claffey and Emily Mason or apply via the link below.
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