ESI Technologies Group, part of the Indutrade Group, is the leading supplier of Process Equipment & Engineering Solutions into the Pharmaceutical, Chemical and Biotechnology Industries in Ireland & UK.
Our wide range of products includes Control, Instrumentation, Valve & Actuation, Pressure Safety devices, Pumps, Heat exchangers, Skids, Vacuum, Tank & process equipment, Filtration, Clean room pipe insulation, and Tubing & fittings.
The continued expansion of our Irish and UK Sales Operations has resulted in the requirement for the following position:
Documentation Controller
Reporting to the Documentation Business Unit Leader, and joining our Documentation team, this position will be based in our Cork office. Responsibilities will include:
Duties of the Role include:
* Documentation control incorporating (for both ESI Technologies & Process UK).
* Logging of all orders requiring full documentation packages on “Main Log in Intact IQ. Certification logged on doc Certs also to be logged on Intact IQ.
* Issuing of our Vendor Document Schedule (VDS) to each customer requiring documentation.
* Check Sales orders against customer PO’s.
* Issuing of documentation packages to customer in line with due date logged.
* Uploading of documentation in electronic format to ESI Doc’s portal’s or customer portals as required.
* Invoicing of docs line items once final copies issued & chasing of docs invoices if required/agreed with accounts.
* Running of documentation related KPI’s & customer reports as job/project requires.
* Responsible for the Documentation record management system (the computerized quality system tracking tool i.e. Doc Boss).
* Filing & house-keeping as per company procedures.
* Maintain accurate and detailed records/files on customer job files – both in hard copy & Electronic copy.
* Responsibility for awareness and action of related personal, department & company Procedures/KPI’s.
* Need to meet deadlines and work towards set Team and departmental targets.
* Adherence to companies ISO 9000 Quality, and Health & Safety procedures.
* Build relationships working in partnership with all divisions & departments within ESI and other cross-functional teams.
* Other related duties to be agreed in conjunction with BUL as deemed necessary.
Ideally the candidate would possess the following skills/experience:
* Excellent administration & IT skills, including experience with MS 365, Excel, MS Word, PowerPoint & ERP systems.
* Must be able to identify customer needs and recommend appropriate solutions whilst achieving the highest level of customer satisfaction.
* Be capable of working consistently both as part of a team and on own initiative.
* High attention to detail, with technical speed and accuracy.
* Reliable and committed with ability to work in a busy customer-focused environment.
* The ideal candidate will be analytical, detail-oriented, organised and be capable of using their own initiative.
* Effective communication and people skills are a prerequisite.
This is a terrific opportunity for an initiative-taking, experienced & customer-oriented person to join our company with a focus on supporting our Irish & UK business & being part of a growing team.
Remuneration package is commensurate with experience.
Position: Permanent
ESI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Applications in writing to:
The HR/Training & Development Manager, hr@esitechgroup.com. Replies only provided to those who are shortlisted.
Job Type: Full-time
Benefits:
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
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