* Full Time Permanent position
* Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
As a Senior Business Analyst, you will work within a collaborative team, driving initiatives that align with business objectives and ensure that technical and process standards are met to deliver business value. You will contribute to the creation of new business solutions, define clear problem statements, and develop strategic requirements for system and process improvements. You will also act as a bridge between business and IT teams, leading and supporting the business in the development and implementation of new systems. Your responsibilities will include performing detailed process mapping, identifying gaps and opportunities, facilitating workshops with cross-functional teams, and guiding the project lifecycle from ideation to implementation. You will also mentor junior team members and provide direction across a variety of projects within the organization.
Team Background
Irish Life Digital & Technology is looking for an experienced and dynamic Senior Business Systems Analyst to join their team. This role will see you working closely with business stakeholders, IT teams, and leadership across various initiatives aimed at improving efficiency, quality, and performance within the business. You will be responsible for leading and managing multiple strategic projects and collaborating across different frameworks including Agile, continuous improvement, and larger waterfall projects. The Senior Business Systems Analyst will be a key contributor to the design and implementation of new IT solutions, process improvements, and system enhancements across Irish Life.
More specific responsibilities will include
• Business Process & Data Analysis: Understand and map current processes, identify areas of improvement, and work closely with business stakeholders to design new solutions.
• Solution Design & Requirements Gathering: Work with IT leads to propose and document business and technical solutions, ensuring clarity and alignment across stakeholders.
• Facilitation & Stakeholder Engagement: Lead workshops with cross-functional teams to elicit new business requirements and ensure clear communication throughout the project.
• Project & Backlog Management: Manage strategic pillar projects, drive completion of business analysis deliverables, and ensure that all requirements are clearly documented and understood.
• System Development & Testing: Support IT Development and QA teams during the design, build, and testing phases to ensure the final solution meets business needs.
• Change Management & Implementation: Assist in preparing the business for change, ensuring smooth transitions and adequate documentation during implementation.
• Mentorship & Continuous Improvement: Provide guidance and mentorship to junior analysts and foster a culture of continuous improvement.
What you will need to be successful in the role
• 7+ years of relevant experience: Proven track record of success as a Business Analyst, preferably within an IT and change management environment.
• Methodologies & Tools: Experience in both Waterfall and Agile project delivery frameworks; skilled in process mapping, data analysis, and IT Software Development Lifecycle methodologies.
• Excellent Communication Skills: Strong ability to communicate with stakeholders at all levels, both internally and externally, with a focus on clear, concise documentation.
• Leadership & Collaboration: Demonstrated ability to lead projects, mentor team members, and build strong relationships across the business and IT teams.
• Analytical Thinking: Strong problem-solving capabilities with attention to detail, ensuring that technical solutions meet business needs while adhering to regulatory and compliance standards.
• Commercial Awareness: Ability to make judgements that reflect a clear understanding of the commercial implications of decisions.
• Experience in the Financial Services Sector: Proven industry experience with a focus on the Irish Life Financial Services (ILFS) product suite.
Communication and Influencing
Innovation and Change
Planning and Organising
Problem Solving and Decision Making
Team Working & Cross Functional Collaboration
About us
Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.
It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies. We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.
The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.
Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.
We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.
If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.
ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.
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