Team Overview
Citi is looking for a UX Designer who’s passionate about turning complex, data-rich workflows into intuitive, elegant user experiences. You will be part of a collaborative, cross-functional team that designs everything from data dashboards to chatbot interfaces - with strong emphasis on usability, clarity, and storytelling through design. As a UX designer on the Technology Reference Data team, you will help shape how users interact with our data-driven products across web apps, dashboards, and conversational UIs. You will create user-centric designs that simplify complexity, making technical experiences feel seamless and accessible.
You will work closely with product managers, engineers, and data specialists – contributing to the full design lifecycle from concept to high-fidelity execution. You will join a team that values design thinking, creativity, and curiosity. We believe great design happens when smart people come together to tackle complex challenges and we are looking for someone who’s as excited about solving problems as they are about crafting beautiful, usable experiences.
What You'll Do
* Craft thoughtful, user-centered experiences for web applications, dashboards, and chatbot systems with focus on responsiveness and clarity
* Translate intricate workflows and datasets into clean, intuitive visual interactions
* Build wireframes, mockups, user flows, and high fidelity designs in Figma
* Apply and extend design systems – knowing when to reuse and when to create
* Collaborate closely with developers to ensure smooth implementation of designs
* Conduct user research and usability testing to inform and validate design decisions.
What we need from you:
* Proven experience designing complex systems and data rich interfaces.
* Mastery of Figma
* Strong understanding of interaction design and visual hierarchy
* Bachelor's degree or equivalent experience in UX, HCI or a related field.
* Familiarity with chatbot UI patterns and conversational design principles is a plus
* Excellent communication and cross-functional collaboration skills.
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