Direct message the job poster from Stelfox Tech Recruitment
Recruitment Consultant - IT at Stelfox Recruitment
Job opportunity: Developer Support Engineer
Stelfox is collaborating with a client in the finance industry who are looking for a Developer Support Engineer to join their team.
The role:
They are looking for someone to work closely with their most strategic partners as they deploy their platform, implement partner integrations and customisations. This is a hands-on technical role, where your expertise will be instrumental in ensuring their partners' success.
What you will do:
* Technical Advisor to Partners: Act as a key technical resource for partners, providing expert guidance on deploying, onboarding and configuring their SaaS services/products.
* Hands-On Integration Development: Work closely with partners to scope, develop, deploy and deliver service/product integrations.
* Support Onboarding and Post-Sales Engagements: Partner with Sales and Customer Success teams to ensure smooth partner onboarding and provide technical support during the post-sales phase.
* Collaborate Across Teams: Work closely with Product teams to influence their roadmap based on customer feedback and technical requirements, ensuring continuous platform improvement.
* Partner-Facing Education: Lead workshops and discussions to educate partners on the benefits of their features and how to best utilise the platform.
* Partner onboarding knowledge base: Contribute to technical content such as partner integration and onboarding, APIs, customisations, FAQs and showcasing successful partner deployments and best practices.
What they are looking for:
* Have a technical degree (computer science, math, engineering) or equivalent work experience.
* Have 2+ years of development experience with REST APIs and JSON.
* Possess technical knowledge in modern tools such as Docker, AWS, Serverless Application Model.
* Are comfortable working in a fast-paced environment.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting
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