Business Development & Customer Service Representative
Job Title: Business Development & Customer Service Representative
Location: Galway, Ireland (Office-based)
Job Type: Full-time
Working Hours: Monday to Friday 9:00 AM - 6:00 PM
Salary: €27,000 - €33,000 per year
About MOBIA
MOBIA is Ireland's leading acai bowl producer and supplier. We are looking for a driven individual to join our team as a Business Development & Customer Service Representative.
Job Summary
As the first point of contact for inbound sales, you’ll convert leads into customers by handling inquiries via social media, website, and phone. You'll assist with e-account setup, answer questions about MOBIA’s offerings, and manage customer service inquiries. You will also reach out to potential customers to build a pipeline of customers. This fast-paced role is based in our Galway office, primarily serving cafés, restaurants, supermarkets, and delis. No travel is required—work is entirely phone and laptop-based.
Key Responsibilities
* Handle inbound sales inquiries and convert leads.
* Assist customers with e-account setup.
* Answer product and service-related questions.
* Manage customer service inquiries via email and phone.
* Maintain accurate customer records.
* Build an active sales pipeline and close deals.
* Support cafés, restaurants, supermarkets, and delis with general inquiries.
Qualifications & Skills
* Minimum of 2 years' experience in sales, customer service, or administration.
* Telesales or sales experience (food industry preferred but not required).
* Strong communication and customer service skills.
* Experience handling customer phone calls professionally.
* Proven ability to convert leads into customers.
* Basic computer skills, including Google Suite.
* Strong multitasking and problem-solving skills.
* Familiarity with CRM tools.
* Knowledge or passion for açaí bowls (training provided).
Why Join MOBIA?
* Competitive salary with Performance bonus.
* Fast-paced, growth-oriented environment.
* Career development opportunities.
* Office-based role in Galway—no travel required.
Seniority level: Entry level
Employment type: Full-time
Industries: Food and Beverage Services
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