Credit Controller
A credit controller is required within the banking and loans sector in Dublin.
Responsibilities of Credit Controller:
1. Proactively manage credit control risks in the lending portfolio.
2. Engage with customers to resolve outstanding arrears while maintaining positive relationships.
3. Ensure compliance with internal credit control policies, procedures, and regulatory guidelines.
4. Prepare reports and provide insights on arrears and collections performance to Senior Management.
5. Maintain accurate and up-to-date credit control records.
6. Work closely with the Accounts Team to provide professional and empathetic support to customers regarding their financial obligations.
Requirements of Credit Controller:
1. Demonstrated expertise in delivering exceptional customer service and enhancing client experience.
2. Skilled in ensuring compliance with policies and procedures while providing necessary support.
3. Experience in frontline financial services, including credit control or collections within lending or financial sectors.
4. Strong ability to work independently, manage priorities effectively, and meet performance targets.
5. High level of financial and digital literacy, with proficiency in MS Office, particularly Excel.
6. Excellent interpersonal, written, and verbal communication skills.
7. Analytical mindset with strong problem-solving abilities and keen attention to detail.
Seniority level
Director
Employment type
Contract
Job function
Accounting/Auditing
Industries
Credit Intermediation
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