Ballynahinch Castle Hotel, one of Ireland's finest luxury castle hotels, is situated in the heart of Connemara.
A proud member of the prestigious Relais & Chateaux and recently voted Best Hotel Restaurant in Ireland 2021.
We are passionate about great service, food, and people. This opportunity suits a skilled individual who shares our passion.
Key Responsibilities
* Support the F&B Team in serving and assisting guests.
* Ensure the highest possible standards are maintained at all times.
* Work a flexible roster including evening and weekend work.
Service Standards: Provide exceptional customer service to guests, ensuring their experience is memorable and enjoyable.
Teamwork: Communicate and liaise with team members, kitchen, and other areas of operation to ensure tasks are completed as agreed.
Grooming and Hygiene: Adhere to the hotel's grooming policy and maintain high standards of personal hygiene.
Cash Handling: Follow cash handling procedures as per company standard.
Health and Safety: Report accidents and hazards to management, comply with fire, health, and safety regulations, and attend necessary training.
Other Duties: Carry out any other duty or routine outside normal daily or weekly routine but within the scope of your position.
This role requires excellent customer service skills, organisational abilities, and a willingness to work as part of a team.