Job Summary
We are seeking a highly skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing the credit control processes, evaluating and assessing the credit worthiness of customers, and developing strategies to minimize late or non-payment.
Key Responsibilities
* Monitor and manage the credit control processes.
* Evaluate and assess the credit worthiness of new and existing customers through financial analysis, credit checks, and payment history review.
* Maintain accurate customer records.
* Set appropriate credit terms for customers based on risk assessment and maintain accurate credit files and records.
* Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
* Engage with customers to establish payment plans, negotiate payment terms, and resolve billing inquiries or disputes.
* Develop and implement strategies to minimize late or non-payment by customers, including initiating collection actions and negotiating payment plans.
* Generate regular reports on accounts receivable, collections, and credit risk to management, highlighting areas of concern or improvement opportunities.
* Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
* Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
* Assist with invoicing and credit notes as required.
* Work closely with Sales team to reduce exposure and maintain low Days Sales Outstanding (DSO).
Qualifications and Skills
* Qualification in finance is desirable but not essential.
* Minimum 5 years of Credit Control experience.
* Experience in Agricultural industry is highly desirable.
* Ability to analyze and resolve issues effectively.
* Excellent verbal and written communication skills, with the ability to remain calm and handle difficult situations.
* Competence in basic computer applications, including Microsoft Office.
* An enthusiastic, proactive approach with a strong willingness to learn.