Job Title: Administration, Account Management, Sales, Customer Service, Digital Marketing, IT Support
We are seeking highly motivated and fluent German (Deutsch) speakers for office-based and remote/Work-from-home opportunities across various roles. Whether you are an entry-level candidate or have more senior work experience, we invite you to explore the options available for your next career step.
Key Roles:
1. Sales and Account Management:
* Develop growth strategies and plans.
* Have an in-depth knowledge of business products and value proposition.
* Identify and map business strengths and customer needs.
2. Customer Support:
* Respond to customer queries in a timely and accurate way via phone, email, or chat.
* Identify customer needs and help customers use specific features.
* Analyze and report product malfunctions.
3. Technical Support:
* Research and identify solutions to software and hardware issues.
* Diagnose and troubleshoot technical issues, including account setup and network configuration.
* Properly escalate unresolved issues to appropriate internal teams (e.g., software developers).
* Provide prompt and accurate feedback to customers.
4. Online Operations/Digital Marketing:
* Set digital marketing strategies using necessary tools (e.g., website, emails, social media, blogs).
* Research products, services, and current strategies to identify new opportunities.
* Analyze web traffic metrics and suggest solutions to boost web presence.
5. Social Media Content Review:
* Evaluate quality issues and defects.
* Monitor team productivity and ensure educators meet targets.
* Develop ad-hoc reports to identify process improvements.
What We Offer:
- Excellent salary package for junior or senior candidates, full training provided for your career path.
- People development plan with corp and attractive benefits package.
- Entry-level roles requiring no experience.
- Hybrid / Remote (WFH) positions.
- Boost your professional experience with top tech companies in the world.