As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.
Position Summary
The successful candidate will support the Supplier Monitoring and analytics process within the Global Supplier Quality team as applicable. This role will be responsible for ensuring activities associated with Quality Systems, Regulatory Affairs and Supplier Monitoring are delivered as appropriate.
Key Responsibilities
1. Analysis and maintenance of supplier quality data.
2. Proactively aid regulatory compliance and metric achievements through escalation of supplier quality notification timeliness.
3. Distribute Weekly Global Supplier Quality Communication.
4. Supporting the Global Supplier Quality team in the execution of monthly and quarterly Supplier Monitoring.
5. Maintain supplier quality metric reporting data which enables Operation metrics and QDAR reporting.
6. Scheduling, updating required slide decks, chairing monthly/quarterly Supplier Quality Reviews with facility Supplier Quality teams and senior management, minute taking and distribution of finished packs.
7. Support the generation of supplier Lot Acceptance Rate and Supplier Development data.
8. Analyse and identify trends from quality data and develop proactive measures to support of continuous improvement.
9. Generate and distribute Quarterly Performance Score Communication letters.
10. Provide ad-hoc support to the wider business partners and wider Teleflex Medical organisation.
11. Supplier Monitoring mailbox management and escalation.
12. Establish, follow, and improve corporate, department, and other company procedures.
Education / Experience Requirements
• A Degree or relevant qualification in one of the following disciplines: Engineering, Science, Business/Project Management/Communications or related field desirable.
• At least 1 year of working within complaints environment/medical device environment preferable.
• Extensive capability in Microsoft Office.
• Must be fluent in English (Native or bilingual proficiency).
Specialized Skills / Other Requirements
• Attention to detail and accuracy – essential.
• Ability to analyse information and problem solve.
• A flexible, motivated, self-starter capable of working from their own initiative.
• Excellent IT skills with advanced knowledge of Word, Excel, PowerPoint, Outlook.
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