Social network you want to login/join with:
About Us: Join our unique, inclusive team as a vital part of our 2nd Level Onsite IT Support in Galway. We focus on operational support, infrastructure planning, and innovative business process improvements.
Key Responsibilities:
* Provide AV & event support, including planning and implementation.
* Maintain and manage meeting room technologies.
* Produce and maintain comprehensive IT documentation.
* Collaborate with 3rd level technical teams for robust solutions.
* Drive process improvements using new technologies and automation.
* Manage local IT infrastructure, including telephony and disaster recovery planning.
What We’re Looking For:
* 3+ years of experience in 2nd level IT support.
* Strong IT asset management and technical skills (Windows, MacOS, iOS, Android, SharePoint, Office 365).
* Excellent project management and agile methodology understanding.
* Proven ability to work independently and collaboratively.
* Strong business communication and customer service skills.
* Certification: Relevant IT certifications are advantageous.
* Must be eligible to work in Ireland.
Why Join Us:
* Enhance your skills in project management and IT operations.
* Work in a supportive, inclusive environment.
* Subsidised canteen, Onsite Gym, Free Parking.
* This role offers a great opportunity for career development in project management, with potential progression to a leadership position.
Meet the Team: Our local IT team optimizes IT infrastructure services, providing technical support and expertise. We ensure a stable IT environment and collaborate with 3rd level support for seamless operations.
#J-18808-Ljbffr