Britvic
We make, market and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision – to be the most dynamic soft drinks company, creating a better tomorrow.
Job Overview
Britvic is seeking a dynamic and driven Quality Manager IOI to join our Food & Beverages team. In this hands-on role, you will work closely with operations teams to ensure adherence to quality, safety, and environmental standards across both sites.
Key Responsibilities
* Implement, maintain, and ensure compliance with Britvic's quality, food safety, health & safety, and environmental policies, standards, certifications, requirements, procedures, and legal compliance within operations teams.
* Coordinate external and internal audit programs, maintain corrective action logs, and report on progress.
* Formalize and document quality processes, coordinate quality programs, and manage non-conformances through quality processes.
* Assess risks, validate and verify processes and equipment, maintain laboratory facilities, and support consumer/customer complaint resolution.
* Provide coaching, training, and information to enable employees to deliver their safety, environmental, quality, and food safety roles competently.
* Manage the team of Quality Coordinators, ensuring compliance and fostering a positive working culture.
* Identify and lead continuous improvement and operational optimization projects, collaborating with cross-functional teams.
Requirements
* In-depth knowledge and experience in quality, food safety, microbiology, safety, or environmental roles, preferably in an FMCG environment with a good understanding of production processes and packaging.
* Operations and project management experience, including implementing QSE processes and standards.
* Knowledge of ISO/OHSAS/FSSC/Good Practice Standards and relevant food and water legislation.
* Analytical quality skills ideally related to soft drinks.
* Knowledge of all relevant areas of food and water legislation and related microbiological issues.
* Effective communication with external agencies, trading standards, and auditing bodies.
* Incident investigation through the use of continuous improvement tools for root cause and prevention.
* Experience working within continuous improvement programs relating to QSE.
Key Behaviours
* Excellent computer skills, particularly advanced knowledge of Microsoft Excel.
* Taking pride in the approach to work, openly enthusiastic in support of the company.
* Understand how activities can impact the total organization, effective use of planning tools to shape and achieve objectives.
* Supportive of the continuous improvement culture, strives to enhance and improve work.
* Create a respectful relationship within the team, openly share information to benefit others.
* Adapt personal style to best fit the situation, tailor behaviour to align with others.
* Take personal responsibility to ensure results are delivered, showing courage in confronting challenges.
Qualifications
* Third-level education in food science, manufacturing, quality, or a related discipline is required.
* Food Safety Certification.
* Competency in health, safety, and environment requirements for manufacturing.