Location: Dublin
Position: Night Manager
Full time permanent
Staycity Group is Europe’s premier Aparthotel provider. A fast-growing company, with an average of 10 new aparthotels opening annually. We have 31 fantastic properties across the continent including London, Dublin, Berlin, Edinburgh, Paris, Venice and many more cities.
We are looking for a Night Manager to join our operations team at our recently opened Central Dublin aparthotel property.
Benefits:
What we can do for you:
* Paid Maternity, Surrogacy, Adoptive & Paternity leave
* Comprehensive Health and Dental Insurance – from day 1.
* Generous Annual Leave
* Matched pension contributions.
* Competitive bonus.
* Staff rates: From €25 per night
* Education Support
* Volunteer days: 2 paid volunteer days with registered charities
* EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
Key responsibilities as Night Manager will include:
* Ensuring the smooth running of the front desk on a daily basis, liaising between the guest and all departments
* Welcome all guests to the hotel in a friendly manner in conjunction with the Standard of Procedure
* Monitor the preparation of breakfast for our Staycity cafe
* Ensure that payment is verified upon check-in and follow the procedure for each different payment type
* Supervise department employees ensuring the correct standards and methods of service are maintained as stated
* Anticipate and rectify problems to ensure the guest’s well-being and satisfaction within the hotel
* Manage and motivate a team of direct reports on a daily basis
Our ideal Night Manager will have the following skills, knowledge and experience:
* Previous management experience in a fast-paced environment is essential to deliver this role
* Eager to learn and develop
* Excellent communication skills both verbal and written
* Outstanding customer service skills and attention to detail
* Experience using Opera is beneficial and excellent communication and interpersonal skills are required for this role
* Candidates shall ideally have previous experience working at the Front Desk in a similar property and will always strive to provide our guests with the highest standards of customer care.
A perfect fit for a Night Supervisor/Assistant Manager to take their next role.
Staycity is committed to diversity, equity and inclusion. We believe that everyone is unique and that these individual differences are valuable. We welcome your application whatever your background, situation or identity. As long as you are passionate about making guests happy, you are strongly encouraged to build a career with us.
If you feel you are the right fit, then please click "apply" now! We’d love to hear from you!
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